Terms & Conditions

Terms and Conditions Please read the following Terms and Conditions before proceeding with your booking. By proceeding with your booking, you are agreeing to the terms and conditions.

We reserve the right to amend these terms and conditions at any time without notice.



Those in charge of the child/children are solely responsible for the control, care and safety of their child/children at all times whilst at Little Story Learners. Little People Academy Ltd and Little Story Learners cannot accept any such responsibility.



Little People Academy Ltd and Little Story Learners are under no obligation to credit or refund if your child is unable to attend part, or the entirety, of the classes paid for. We regret that we are not always able to offer an alternative for missed sessions. Wherever possible, please notify the class leader via text or email if your child is unable to attend a session. In the instance that a class venue cannot be used in the short term (due to e.g. refurbishment), we will endeavour, where possible, to re-schedule your session. In this instance Little People Academy Ltd and Little Story Learners are not responsible for any travel expenses incurred. It is occasionally necessary to change the time or venue of a class. This will only be done if necessary, and we will do our best to keep class times as similar as possible, but unfortunately, this cannot always be guaranteed. If the class leader must cancel a class with short notice then she/he will email or text you, so please ensure you check before every class in case of a last-minute issue such as illness. In the event of us having to cancel a session, we will issue a credit against your fees. When a class venue is not available on a longer-term basis (more than one week), on public health or other grounds outside of our control, then we cannot be responsible for providing any further sessions during that time at that venue. If this occurs, we will switch to an alternative means of delivery, for example online live or pre-recorded video classes.


Adverse Weather

In the case of adverse weather, where a session goes ahead (when the venue has been judged by the teacher to be accessible and safe), Little People Academy Ltd and Little Story Learners is under no obligation to credit sessions that may be missed in the event of adverse conditions local to yourselves preventing you from attending the session.



All participants take part in classes at their own risk. Whilst we take all reasonable steps to make the classes safe, Little People Academy Ltd and Little Story Learners cannot accept any liability for any injury or damage suffered by any participant or any other person in a class. We advise that all materials provided, including foodstuffs, are not to be consumed by the babies/toddlers as some products may present a choking hazard. We do not accept any responsibility whatsoever for any accident, allergic reaction or illness found to be directly attribute from any product or item provided. It remains the responsibility of the parent/guardian in attendance for supervising the children they are accompanying. It is your responsibility to seek appropriate medical approval regarding any pre-existing condition of a participant and to disclose any such condition to us before booking. We do not accept any liability arising from the medical condition of any participant.



All property (including prams) left in class venues or in entrance halls or outside, is left at your own risk. Little People Academy Ltd and Little Story Learners do not accept any responsibility for the loss or damage of any personal possessions. We recommend that children wear clothing appropriate for messy play as Little People Academy Ltd and Little Story Learners will not be liable for any stains or marks on children’s clothes. We do not keep any finished or part finished work from session activities. All materials or work remaining will be discarded. Please make sure you take your child’s work away with you.


Withdrawal of Service & behaviour issues

Little People Academy Ltd and Little Story Learners Leaders may, at his/her own discretion, refuse entry of a customer to the sessions if it is felt that the customer’s behaviour is unreasonable. Little People Academy Ltd and Little Story Learners reserves the right to require anyone, child or adult, to leave if their behaviour is likely to threaten the safety or enjoyment of others. Attending adults are responsible for the safety of their child/children during each session. This includes the use of all materials and equipment and to ensure that you and your child/children behave in a way to not cause injury or abuse to other children or adults.



Should your child or the accompanying adult (where relevant) have, or develop, any known or suspected medical condition, especially anything that could be contagious, you must please consult your doctor before bringing them to the session and inform your class leader. All information received is treated with the strictest confidence and sensitivity. Parents / guardians are asked to keep their child at home if he/she has any kind of contagious illness including, but not limited to: COVID-19, Measles, Chicken pox, German measles, Whooping cough, Impetigo, Scarlett fever, Hand, foot and mouth disease, Norovirus, Ear infection, Bad cold with heavy nasal discharge, Conjunctivitis. In the instance of sickness and/or diarrhoea your child must have been clear of all symptoms for at least 48 hours before attending a class. No credit or refund can be offered for classes missed due to illness. Parents are welcome to take photos and videos of their child. It is strictly prohibited to take photographs of children other than your own attending child or attending adults or the class leader.


Covid 19

To comply with Government guidelines for indoor activities only 1 adult is permitted to attend with each child. All adults must wear a face mask to attend the session. You may wish to also bring a visor with you. Children are not required to wear a face mask. If you or your child are experiencing symptoms of COVID-19 or have recently been in close contact with someone who has, please do not attend classes. Please follow government guidelines regarding isolation. In the circumstance of a local/national lockdown, your booked sessions will continue online for the duration of the lockdown. Unfortunately, we are unable to refund classes in these circumstances.